Quality Management



Titu Maiorescu University has Regulations on quality assurance at “Titu Maiorescu” University of Bucharest and Regulations on the initiation, approval, monitoring and periodic evaluation of the study programmes organized at this university. These Regulations lay down the general framework, the content and manner of organization of the activities carried out for the initiation, approval, monitoring and periodic evaluation of the academic bachelor and master study programmes of Titu Maiorescu University of Bucharest.

Based on these Regulations, the Faculty of Psychology is constantly adopting measures aimed at assuring the quality of the education process.

The concrete quality management elements used for the full time and distance learning study programmes include several specific procedures that are presented below:

1. The procedure for the periodic evaluation of the performance of the subject coordinators and tutors

            The evaluation of the activity and performance of the respective members of the teaching staff in charge with disciplinary issues is possible and it is carried out as part of the general academic structure of the university: evaluation at the Department level, through the Director of the Department and at the faculty level through the committee in charge with evaluating the quality of the didactic activity. This evaluation encompasses two directions:

  • evaluation in terms of the scientific content of the didactic activity (made by the Director of the Department and the team of Department specialists);
  • evaluation in administrative terms, made by the DL Director at the faculty level and by the dean.

The performance indicators for the subject coordinators are the following:

  • the extent to which the content of the subjects is covered by the DL didactic materials;
  • the range of communication means used with the students;
  • the pass rate for the respective subjects.

The evaluation is carried out annually and it represents the base for an improved activity in the next academic year. The subject coordinators and the tutors with low performance will participate in special training programmes.

The data resulted based on the evaluation are statistically processed and analyzed at the department level, where corrective measures are proposed and adopted.


2. Procedure for the monitoring of the curriculum plans

The procedure for the monitoring of the curriculum plans includes two activities:

a) Preparing and approving the curriculum plans, including approving the methodologies used for each subject of study. This activity is carried out as part of the general didactic activity management system. The curriculum plans are approved at the level of the faculty departments and endorsed by the University Senate. In particular, for each LD programme, the specific implementation procedures are endorsed, according to the standards issued at the university level and approved by the Senate.

b) Implementing the curriculum plans. This activity includes the direct monitoring of the activities laid down and it is carried out through a specific organizational structure. This structure includes the dean, the deputy dean, the directors of the departments and the LD director at the faculty level.


3. The procedure for the periodic updating of the curriculum plans and study materials

Annually, a thorough analysis of the provisions of each study programme is carried out by the specialized Committee approved by the Senate for each such study programme.

The curriculum is then improved based on the results of the evaluations made by the students for each teaching staff member, as well based on the social and economic environment. The curricula of other universities and similar study programmes are also consulted to this purpose. A similar procedure is applied for the syllabuses, special attention being paid to the evaluation methods and to the updating of the bibliographic references.

In parallel, the review of the package of study materials is also carried out (lecture notes/seminar/lab materials, tests, questionnaires, homework etc).


4. The procedure for the continuing education of the personnel involved in the long distance study programmes

The continuing education procedure includes training activities, as well as participation to specific national and international programmes.

The current procedure is based on the annual organization (at the end of the academic year) of continuous training activities focused on didactic technology topics specific to distance learning.

On this occasion, the platform administrator provides upgrade training for the entire personnel involved in long distance learning.

To this purpose, the Student’s Guides for Long Distance Learning and the Tutorial Guides for Long Distance Learning are used.




At the level of the Faculty of Psychology, the ratio between the number of teaching staff members and students complies with the normative requirements, and we believe that this is a good ratio for the fulfillment of the objectives of the study programems and for the quality of academic education.

The occupation of the didactic positions  for which the main employer is the university is based on a contest, according to the legislation applicable in the field, which assures the transparency and objectivity of the contest organization procedures for the occupation of the respective positions, but also of the score grids used to check the fulfillment of the criteria stipulated by the specific legislation. These regulations are aimed at the fulfillment of a series of quantitative and qualitative standards for the occupation of each didactic position required by law (qualification specific to the study programmes and the announced quality objectives, scientific papers, participation to international scientific events, PhD, seniority in education), standards that are considered and complied with at the respective contests.

The registration of the candidates for contest purposes and the checking to see whether the conditions laid down by the law have been fulfilled are carried out by the Economic and Human Resources Direction and by the Legal Office of the University, based on the endorsement of the prorector in charge with the education activity.

All teaching staff members that perform didactic activities at our faculty meet the conditions laid down by the law and they have the specific skills required for the occupation of the positions indicated in the staff establishment.

The staff establishment records  are prepared by the respective Departments, in compliance with the Law on national education no. 1/2011, both in terms of the manner of establishing and calculating the number of didactic hours according to the structure of the didactic functions, and in terms of the total number of hours for the six semesters of activity and the adequate number of weeks.

According to the staff establishment records associated to the bachelor programmes, the faculty own tenure personnel does not cover during one academic year, more than two didactic workloads, irrespective of the higher education institution where they perform their activity.

All subject holders have a PhD diploma. All subject holders prepared lectures, lecture support materials and syllabuses for both the full time and long distance forms of education.

The associated didactic personnel occupying some of the vacant positions meet the same exigent requirements stipulated for the occupation of the positions in case, in compliance with the lawful terms, as well as with the professional and competence conditions specific to the study programmes and quality objectives announced. All associated teaching staff concluded contracts with the University, which regulate the activity carried out by the same during one academic year.

Each bachelor study programme complies, however, with the necessary percentage of tenure teaching staff and with the percentage of professors and readers stipulated by the ARACIS accreditation standards. The associated teaching staff performing tutorship and CT didactic activities consists of prestigious specialists with rich theoretical and practical experience, who provide information to our students.

Also, most of our junior lecturers have maser studies, the University covering the cost of such postgraduate specialization courses. Most of our junior lecturers have a PhD in the specialties in relation to which they perform tutorship or support activities, the human resource policy of the University being aimed at putting together a young and trained team who would take over in time the lecture coordination activity.

Most of the tenure teaching staff members graduated, in addition to their academic training, a number of postgraduate courses, information and documentation programmes (in Romania and abroad) or have a PhD diploma. Our didactic personnel also has the necessary pedagogical training required, as a result of graduating the courses organized by the Teaching Staff Training Department.

Titu Maiorescu University issued the Regulations on the periodic evaluation of the teaching staff, which lays down three forms of periodical evaluation for the teaching staff.


The self-evaluation of the teaching staff is mandatory and it is carried out annually by filling in the teaching staff self-evaluation sheet including different categories of teaching personnel: professors, readers, lecturers, junior lecturers.

Based on the analysis of the annual self-evaluation sheets, the faculty and university management can assess the entire activity performed by each teaching staff member, during each academic year.


The peer evaluation is mandatory and it is carried out annually, being based on a number of general criteria, such as: discipline, task ownership (preparation of lectures, lecture support materials, syllabuses, subject descriptions), continuous training and skill upgrading, scientific research (grants, national and European projects, lecture republications etc).

At the department level, an evaluation committee is organized (consisting of the Director of the Department and the members of the Department Management Board), in order to centralize the didactic and research performance of each teaching staff member and prepare a report on the quality of the didactic and research personnel.

The assessment in case was based on realistic criteria and our teaching staff members took into account their prior evaluations and assured by their training and conscientiousness a high academic level of their didactic activity.

Evaluation of the teaching staff by the students

The evaluation of the teaching staff by the students is mandatory and it is carried out annually, in the 2nd semester of the academic year, this type of evaluation being introduced at the Faculty of Psychology according to the European Programme Matra focused on quality increase in higher education, developed between 2002-2004.

The evaluation made by the students refers to all teaching staff members, from junior lecturers to professors and covers all subjects from all forms of training, irrespective of the form of education. The evaluation results are individually analyzed and statistically processed by computer means at the level of the faculty departments, in view of issuing a number of policies on quality education, as well as a personnel policy on the recruitment and promotion of teaching staff.

The questionnaire on the evaluation of the teaching staff by the students was prepared by a team consisting of psychologists, representatives of the Human Resources and Pay System Department and teaching staff with various academic titles and it also includes a heading dedicated to additional remarks or suggestions made by the evaluating students.

Evaluation of the teaching staff by the faculty and university management

The evaluation of the quality of the didactic activity has been a constant concern of the faculty management.

The evaluation of the teaching staff is carried out annually and it is the responsibility of the Department Directors, who have to prepare an annual evaluation focused on the extent of compliance with the individual performance standards for teaching staff and also integrate in the evaluation sheet the results of the self-evaluation and of the evaluation made by the students.

To this purpose, the Faculty of Psychology used a questionnaire that provides information on the academic standard and level of methodological and pedagogical training of the teaching staff.

The questionnaire application as a component of the continuous quality management represents a positive aspect of the activity carried out at our faculty.

The general level of appreciation exceeds the average level (good and very good); namely, the analysis of the evaluations made during 2013-2014 indicates that 90% of the total number of teaching staff members were evaluated as “very good” and 10% were evaluated as “good”, the faculty taking into account the students’ proposals regarding the use of modern methods of teaching and supporting the tutorship and support activities.